20Oct/07Off
Rogers Home ClusterF*ck
Our main home line is not working.
Since getting "Rogers Home Phone" service, the phone would cut out once or twice a month for an hour or two. I would call into technical support and do the whole "modem reset" song and dance and about an hour later, the phone would be fine until 4-5 weeks later when the whole thing would start again.
If you're trying to reach us, try our cells first.
Not. Impressed. At. All.
Update! It's fixed. When asked if it was going to stay fixed the technician said "if it breaks again, call me. I need the money!"
What?! So the others were doing half-assed jobs so they could get more tech calls?!?
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October 20th, 2007 - 07:43
Roger, Rogers.
What’s our vector, Victor?
Seen a Bell Bill?
October 21st, 2007 - 21:53
Sorry Rogers. You Tiger now.
Maybe you can talk Comcast into wiring up the Big T-O:
http://www.youtube.com/watch?v=rj4CeTglmI0
October 25th, 2007 - 07:43
Gotta say I’ve had Rogers hi-speed internet now for nearly a decade now and it’s gone out once for a few hours, that and a hook up snafu four years ago were my only issues with them.
Phone I don’t know.
October 25th, 2007 - 08:05
So far so good. The technician replaced the “box” out behind the apartment but I can’t shake the feeling that there’s a switch at One Mount Pleasant Ave that controls our phone access and it’s right beside someone’s photocopier.