Talkin’ to Ted

iPhone, Tech

An email I sent on Tuesday to Rogers Wireless via their site:

Hello there!

I recently got an iPhone for my birthday and I have researched online that Rogers will be the only network in Canada that can provide service for this fantastic new device. Most news items are rumours and conjecture but for now, I’m waiting patiently for your press release.

However, a friend of mine suggested I contact you regarding being a “test subject” for you when you do start setting up the network. Is this feasible?

Thanks for your time.

Ted

My automated response (sic):

Thank you for taking the time to write to us, we appreciate your use of online customer service.

In your recent email, you have informed us that you have received a Apple IPhone and are willing to try it on the
test network. What is recommd that you do is contact our regional office headquaters to see if they can give you any further information in this situation. Unfortunately right now there is know knowledge to us of this test network so contacting this office is recommded.

Rogers Wireless Regional Office
TORONTO CORPORATE HEADQUARTERS / OMP
One Mount Pleasant Road
Toronto, Ontario
M4Y 2Y5 (416) 935-1100

We are pleased to have been able to address your inquiry. For additional information please visit our website at www.rogers.com. You are a valued customer and we thank you for your business.

I pick up the phone and dial. I get a human right off the bat, making me stammer and not explain myself very well. After a few moments of banter, I get “Bruce”. He tells me (and I’m paraphrasing here) that Rogers and Apple have not come to any agreement at this time.

Will they soon?

“We have no information regarding that,” Bruce deadpans.

He suggests that I try “unlocking” the phone. “Fido?” I ask.

No comment. He doesn’t offer any assistance in that department. No surprise.

So I sit and wait.

6 thoughts on “Talkin’ to Ted

  1. Dead Robot

    If Rogers hasn’t done a thing about it within the next few months, I may take you up on that.

    Meanwhile the bright sparkly other things it does is keeping me kitten-yarn-ball happy!

    I watched Sky Captain at lunch today!

    You need to get them husbands of yours in gear!

  2. Evil Panda

    Why don’t you just hack the thing and be done with it? Or use my address to get AT&T to turn it on for you. I can forward the bill to you once a month.

    I’ll be getting one for Christmas, if they know what’s good for them.

  3. Dead Robot

    Can’t. Need to update iTunes for it to take place. And doing so will negate the crack that lets me use the rest of the phone. I’ll just be careful where I surf.

  4. Normlr

    Haven’t they ever herd of spel chek?

    I think part of the problem is that we lack any real competition here and pay astronomical data rates. Consequently a comparable package here would run you almost $300 a month. I’m sure that’s not helping.

    Did you get your iPhone update?

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